Online dollar buy sell & currency exchanger in BD

Frequently asked questions

Is It Trusted?

Basically trust is user personal demand and we have no ability to manipulate or compromise this. However you can see our Latest exchange on homepage which is live payment proof also you can find our user experience on Testimonial page. If you have any further query you can survey over the web and social media also. It's an open platform to know how we provide our services.

Is It Secured?

Obviously we build our platform as a secure payment environment . User data is 100% safe and not accessible from any kind of third party platform. We are using SSL to encrypt user data and make hourly backup to save user experience.

What about transaction time?

Usually we takes 5 minutes and maximum 2 hours to complete order (for PayPal it takes maximum 24 hours due to PayPal sending error). If you have any urgency you can contact us over live chat & email.

What is registration process?

Registration criteria is a simple process. If you want to exchange here you need to register first. Register user data helps us to use for further communication. It's improve our user experience.

Do Exrency offer any type of physical transaction?

Sorry! we are not provide any kind of physical transaction. You can only able to transact over the web

Why we need the documents to verify your account KYC?

Please read below here is the details of account verification!

As a financial institution we have to authenticate the user. It's helps us to improve user experience. You can verify your account with following simple step. First you have to be a registered user on our website. After registration go to account verification settings. Here you will find two option called email versification and another ask you to upload documents which is your NID, Passport or Driving Licenses. you have to upload both side of your documents front and back. Back side for address verification for passport it will be address page. On behalf of account verification you have to confirm your email. Just click on resend email button you will get and email which included by our email verification link. Check your inbox or spam box you will got an email from swapcost.com. Click on the following link to verify your email. After that your account will be fully functional. Usually we takes 20 minute,s to activate your account maximum 24 hours. You can ask us on live chat for your account status. (*If you'r don't find content on account verification settings please disable or block your ad blocker or change the browser)